Shipping Policy

Last Updated: 26 January 2026

Thank you for shopping with us! We aim to provide fast, reliable, and affordable shipping for all orders.

1. Order Processing Time

All orders are processed within 1–2 business days.

Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Time

Shipping time depends on your location:

• Local / Domestic Delivery: 2–5 business days
• International Delivery: 7–14 business days

Delivery times may vary due to weather, customs delays, or courier issues.

3. Shipping Charges

Shipping charges are calculated based on weight, location, and courier partner. Free shipping may be offered during promotions.

4. Failed or Missed Deliveries

If the courier is unable to deliver the package after multiple attempts:

• The package may be returned to us.
• The customer may need to pay for reshipping.

5. Lost or Damaged Packages

If your package arrives damaged or doesn’t arrive at all, contact us within 48 hours with your order number. We will investigate with the courier and provide a resolution.

6. Contact

For any shipping-related questions, contact us at:

info@birminghamhybridbatteries.co.uk

07404 716589